AI Chatbot
A future bot teammate that uses your WhatsApp history, knowledge base, and handoff rules to resolve routine customer questions.
NEXABOT module
Phase 2
Step 1
Create bot
Step 2
Add knowledge
Step 3
Set handoff rules
Step 4
Pilot on WhatsApp
Step 5
Improve answers
A platform that compounds with use
The platform is staged so each module builds on the previous one instead of creating disconnected tools.
Bot profiles connected to WhatsApp numbers and inbox conversations.
Knowledge base ingestion for FAQs, policies, products, services, and store hours.
Human handoff when confidence is low, sentiment is risky, or the customer asks for an agent.
Conversation logs designed to support evaluation, fallback, and weekly improvement reports.
Data foundation
Tenant-safe
Operational view
Measurable
Expansion path
Phased
Bring AI Chatbot into your customer operations.
Book a demo and we will map your first inbox, template, and campaign workflow on the official WhatsApp Business API.